Fix an Android device that won't accuse or turn on

Apply the steps on this page to fix the following problems on your phone:

  • Won't turn on
  • Has a blackness or blank screen
  • Turns on but immediately turns off

Concur the power button

Start, try holding downward your phone'south power push button for v-7 seconds. This usually restarts a phone.

Troubleshoot your cable, charger, outlet & case

  1. Check that your cable and charger are working.
    1. Try them with another device.
    2. Check that the cable is securely continued to the charger and to your phone.
    3. Check that there's nothing in the port of your telephone, similar grit or lint.
  2. Cheque that your outlet is working.
    1. Plug the charger into a wall outlet.
    2. Plug in something else, similar a lamp.
  3. Check that no accessories, like cases or battery packs, embrace the sensors on your telephone or press its buttons.

Troubleshoot your battery charge

Plug in your phone with a working cablevision, charger, and outlet, then wait 1 minute.

  • If you meet a battery icon, your phone is powered off and is charging. Yous can restart right away.
  • If y'all see a cerise calorie-free, your bombardment is fully discharged. If the red calorie-free is flashing, there isn't enough power to turn on. Accuse your telephone for at to the lowest degree 30 minutes before restarting.
  • If you don't run across a battery icon or red light after you plug in your telephone, the upshot could be with your screen.

Tip: Battery icons and lights tin vary by telephone. For your phone's details, contact your device manufacturer.

Troubleshoot your screen

  1. Press the power button for about xxx seconds.
  2. Look nigh 2 minutes.
  3. Make your phone ring. You can telephone call it from another telephone or utilise Discover My Device. Acquire how.
  4. If your telephone rings, learn how to troubleshoot your screen. If it doesn't, go to the advanced steps (below).

Troubleshoot with advanced steps

Option 1: Troubleshoot by connecting to a reckoner

  1. Unplug the cablevision from the power charger.
  2. Bank check that your calculator is on and connected to a power source.
  3. Connect your phone to your computer's USB port with the cable that came with your phone.
  4. Expect 10–15 minutes.
  5. Disconnect and reconnect the cable from your phone within 10 seconds.
  6. Inside one minute:
    • If you come across a battery icon, your phone is powered off and is charging.
    • If you see a red low-cal, your bombardment is fully discharged. If the red low-cal is flashing, at that place isn't enough power to plough on.
  7. Charge your phone for at least 30 minutes.
  8. Printing and hold the power button until your phone restarts. You might need to tap Restart .

Tip: Battery icons and lights can vary by phone. For your phone'southward details, contact your device manufacturer.

Option 2: Troubleshoot using your phone'due south buttons

With your phone plugged in, printing and agree both the book-down button and the power button at the same time for at least 20 seconds.

If you see a red light, your battery is fully discharged.

  1. Charge your phone for at least 30 minutes.
  2. Press and agree the power button for a few seconds.
  3. On your screen, tap Restart .

If you see an Android robot and the word "Start" with an arrow around it:

  1. Press the book-down push until you see the option to "Power off." Press the power push button to option "Ability off."
  2. Charge your phone for at least xxx minutes.
  3. Press and concord the power button for a few seconds.
  4. On your screen, tap Restart , or press and hold the power push button for well-nigh 30 seconds, until your telephone restarts.

Related resource

  • Charge & turn on a phone
  • Set a telephone that freezes or is unresponsive
  • Fix a screen that isn't working

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